The Value of Service Design (link)
Exploring the value proposition that service design methods and techniques bring to a business strategy.
Designing emotional intelligence: A conversation with Amazon’s Head of UX for Alexa Skills (link)
Discussion points on designing for voice and conversation UI with Phillip Hunter, Head of UX for Alexa Skills at Amazon and Ha Phan, Principal UX Designer, IoT at Homma.
The UX of Hiring for UX Positions (link)
“I really like to gauge their critical thinking and understand how they solve a complex problem…”